Privacy policy

Privacy Policy for feni. Website

Last Updated: 22.02.2024

feni., hereinafter referred to as "we," "us," or "feni.", is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines the types of information we collect, how it is used, and the choices you have regarding your data.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Including but not limited to your name, email address, phone number, and shipping address.

  • Payment Information: Details required to process your orders, such as credit card information.

  • Account Information: If you create an account on our website, we may collect and store your username and password.

  • Preferences: Information about your preferences and interests related to our products.

2. How We Collect Information

We collect information through:

  • Direct Interactions: When you make a purchase, create an account, or contact us.

  • Automated Technologies: Through the use of cookies and similar technologies when you visit our website.

3. Use of Information

We use the collected information for the following purposes:

  • Order Processing: To fulfill and manage orders, including processing payments and providing shipment notifications.

  • Customer Support: To respond to inquiries, address customer service requests, and provide assistance.

  • Marketing: To send promotional emails, newsletters, and other marketing communications (you can opt-out at any time).

4. Legal Basis for Processing

We process personal data based on one or more of the lawful bases set out in the GDPR, including the necessity of processing for the performance of a contract, compliance with a legal obligation, protection of vital interests, consent, the performance of a task carried out in the public interest or the exercise of official authority, and legitimate interests pursued by us or a third party.

5. Sharing of Information

We may share your information with:

  • Service Providers: Third-party partners who assist us in operating our website and delivering services.

  • Legal Requirements: If required by law or to protect our rights, property, or safety.

6. Your Choices

You can:

  • Opt-Out: From receiving marketing communications by following the instructions provided in each email.

  • Access and Update: Your personal information by logging into your account.

  • Withdraw Consent: If we rely on your consent for processing, you can withdraw it at any time.

7. Security

We implement security measures to protect your information from unauthorized access, disclosure, alteration, and destruction.

8. Cookies

We use cookies and similar technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

9. Policy Updates

We may update this Privacy Policy periodically. The latest version will be posted on our website with the effective date.

10. Data Subject Rights

You have the right to access, rectify, erase, restrict processing, and port your personal data. For any requests or concerns regarding your rights, please contact us at [Your Contact Email].

By using our website, you acknowledge that your personal data will be processed in accordance with this Privacy Policy and applicable data protection laws.